Privacy Policy – Vixendra Hotel & Casino

At Vixendra Hotel & Casino, protecting your privacy is a fundamental priority. Whether you’re browsing our website, booking a stay, or enjoying our premium services, we treat your personal information with the highest standards of confidentiality and care. This Privacy Policy explains what data we collect, how it is used, and the safeguards we implement to ensure your information is handled responsibly.

Information We Collect

Guest Information
When you engage with our platform—such as making reservations or exploring our digital features—we may collect personal information including your name, contact details, accommodation choices, and preferences related to dining or relaxation.

Device & Interaction Data
We collect general data such as browser type, device model, IP address, and user interactions. This helps us enhance performance, streamline navigation, and deliver a better user experience.

How We Use Your Information

Personalized Services
Your data helps us tailor your visit—from room selections to in-stay services—based on your comfort and preferences, ensuring a refined and seamless experience.

Thoughtful Communication
With your consent, we may share insights or announcements about enhancements, guest experiences, or updates to make your time with us more enjoyable.

Compliance & Security
We process information to protect our operations, support secure service delivery, and comply with all legal obligations and data protection requirements.

Sharing of Information

Service Collaboration
To maintain high-quality services, we may work with trusted third-party partners who support us with system functionality, guest engagement, and operational management. Only essential information is shared, and always with strict confidentiality protocols.

Legal Disclosures
In accordance with legal requirements, we may provide necessary data in response to official inquiries or lawful obligations.

Data Protection Commitment

Our Safeguards
Vixendra uses advanced security technologies, regular monitoring, and encryption methods to protect your information. Though no system can be entirely risk-free, we are fully dedicated to maintaining a secure environment.

Your Control & Choices

Access & Revisions
You are entitled to access and update your personal data at any time. Our support team is available to help you with changes or inquiries regarding your information.

Communication Settings
You may modify your communication preferences or opt out of non-essential messages through available settings.

Policy Updates
This Privacy Policy may be revised as we expand our services or adapt to new legal requirements. Major updates will be shared through official Vixendra channels.

By using Vixendra Hotel & Casino’s services, you agree to the privacy practices detailed in this policy.